Security and privacy.

Practicepicnic is HIPAA compliant and uses state-of-the-art encryption and security best practices. Have peace of mind knowing we'll keep your data safe.

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HIPAA compliant
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Bank-level security

Fully HIPAA compliant.

All Practicepicnic features are fully HIPAA compliant. When you sign up for an account with us, you will agree to our Business Associate Agreement (BAA), making us both covered entities.

  • We will get you set up with a BAA when you sign up.
  • State-of-the-art encryption ensures your practice's privacy.
  • Our software was built by engineers experienced in healthcare.

Bank-level credit card security.

Save your client's credit card on file for future payments or auto-pay using bank-level security. Send a credit card form to your client to fill out or add their card yourself during session.

  • Get credit card authorization from clients.
  • Integrates with Stripe for state-of-the-art payments security.
  • Store multiple cards on file and split payments across them.

Secure, monitored datacenters.

All of your data is stored in datacenters with 24/7 staff, biometric security and redundant power. Our servers are monitored all the time and follow industry security best practices.

  • Physical security prevents unauthorized access to your data.
  • Multiple backups ensure easy recovery in case of disaster.
  • Our servers use state-of-the-art security and encryption tools.

Constantly tested for security.

We test Practicepicnic for security vulnerabilities using continuous monitoring tools and prioritize security fixes over any other product change.

  • Our development processes constantly check for security issues.
  • Our processes ensure that security issues are fixed quickly.
  • We've written hundreds of custom, automatic software tests.

Frequently asked questions.

Is Practicepicnic HIPAA compliant?

Yes, we are compliant with HIPAA's security and privacy policies. When you sign up for Practicepicnic, you will agree to our Business Associate Agreement.

Are reminders HIPAA compliant?

Yes. Practicepicnic will never send protected health information over text or email reminders. Only information about the time and location of the appointment are sent.

Are credit card transactions secure?

Yes, credit card transactions use bank-level security thanks to our partnership with Stripe, the world's leading payment processor.

How do I report security issues?

If you notice a security vulnerability with our software, we'd love to know about it. Please email support and we'll have a fix out as soon as we can.